1. Payment Options

• We accept multiple payment methods including UPI, Debit Card, Credit Card, Net Banking and Wallets.

• Cash on Delivery (COD) is also available in selected locations.

• Orders are confirmed only after successful payment verification.

• Payment options may change anytime without prior notice.

2. Shipping Policy

• Orders are generally shipped within 1–2 business days after confirmation.

• Delivery usually takes 3–7 business days depending on the location.

• Remote or rural areas may experience slight delivery delays.

• Customers must provide the correct shipping address and contact details.

3. Order Tracking

• After dispatch, customers will receive a tracking ID via SMS or email.

• You can track your shipment using the courier tracking link.

4. Payment & Shipping Security

• All online payments are processed through secure payment gateways.

• Devlab Pharma ensures proper packaging to prevent damage during shipping.

5. Delivery Issues & Customer Responsibility

• Devlab Pharma is not responsible for delays caused by courier services or natural conditions.

• Customers must provide accurate shipping details to avoid delivery failures.

• For delivery related issues contact customer support within 48 hours.